Water Heaters Only, Inc Orange Reviews
Water Heaters Only, Inc is highly reviewed across the web. Throughout our locations we have received over 5,850 online customer reviews, most of them 5 star rated. A focus on customer service and standing behind our work are 2 factors that have allowed us to remain in business for over 50 years. In addition, providing competitive pricing and quality products, ensures our customer have the best experience possible when dealing with a water heater repair or replacement.
Read our reviews and learn for yourself why customers choose Water Heaters Only, Inc and refer their friends and neighbors for our service as well.
Wayne Armstrong
19:39 16 Jan 23
Yet again I called these guys and they came through. Shout out to Matt and Andrew. We had a tough time last week/weekend with places trying to ripp us off and manufacturers telling us to wait a week for parts to be sent out and leave us without hot water until then.Andrew came out first thing this mornig, really nice lad. Got to work removing the old heater and installed the new one without any fuss. Added a few extra upgrades to the valves and put a pan down to catch any excess water. Got us up and running in no time.Price was very fair and half of what the Shady Companies were trying to charge us. Would recommend anytime for anyone.Thank you so much guys! Off to have a much needed HOT shower!!!
Terri Blanchart
21:42 23 Aug 22
We had guests from out of town and were about to go on a vacation of our own, and of course, our 16-year-old water heater disintegrated! All I had to do was call for help and it arrived. RM explained it all including great advice, gave us a stellar price, and had us in working order in two hours. Would highly recommend!
Chuck Emery
21:03 01 Aug 22
Just wanted to let you all know that Brad was a fabulous water heater installation tech!!! He did everything he had to do and our new heater is wonderful!!Thank you guys and please reward Brad (Inv#174806)And thank you, Brad!!!! Great job and it was great talking with you!!
Daniel Stoff
23:56 10 Jul 22
Water Heaters Only was great through the whole process. Good solid quote during initial research that aligned with the final delivery and installation. Their installation professional, David, was amazing. He arrived in less that 1 hour after initial call, had everything he needed, was extremely knowledgeable and clean. His installation was fast and on point all the way through the whole things and he walked me through need to know areas and things to keep an eye on after installation. Can not say enough about this company and their extremely professional installation technicians.
Mike DeMartino
00:14 12 May 22
Brad showed up at the early-end of the appointment window. He was courtesy and offered his honest opinion of options (repair old tank, install new tank, install tankless). He removed the old water heater quickly. His installation of the new unit was quick, clean, and up to code. He gave a thorough tutorial on how to reset the pilot light in case it goes out. He also advised on how long to wait for the hot water and the best way to flush the hot water lines. I would recommend this company to anyone having issues with their aging water heater.
brad phipps
20:56 02 May 22
Customer service was great from the beginning to the end! David arrived after calling first and went over the scope of work and quickly and efficiently removed our leaking water heater and install the new one. He went over all of Ins and outs, cleaned up and left in a very timely manner! Great experience, would highly recommend.
Kristen Merrell
21:12 28 Apr 22
Five stars! Water heaters only was highly recommended to me and I can understand why. They were able to accommodate my needs quickly and efficiently. Brad, the technician was personable, professional and highly knowledgeable in the field. Many thanks!
PATTI VULCAN
13:50 22 Sep 21
SO VERY PLEASED WITH THIS COMPANY. I WOULD LIKE TO SAY THAT THE TECH THAT CAME OUT, CHRISTIAN VALDEZ, WAS AWESOME!! HE WAS RESPECTFUL, KNOWLEDGEABLE, CLEAN, AND EXPLAINED EVERYTHING TO US. I WILL TELL OUR FAMILY AND FRIENDS ABOUT YOUR COMPANY AND WILL ALWAYS ASK FOR CHRISTIAN. THANK YOU FOR MAKING THIS A PLEASANT EXPERIENCE CHRISTIAN VALDEZ 🙂 !!!
Lisa Sammartino
22:21 17 Jul 21
Called Water Heaters Only looking for a quality water heater replacement for my 30+ year old unit. I was specifically requesting after hours install. Christian Valdez was the service technician assigned to my project and he was a great professional! He answered all of my questions and performed exactly the service that was estimated without any compromised parts or procedures. He worked diligently to complete the installation and when finished cleaned up the area removing all materials used. The new water heater looks and works great!!! Thank you Christian!
Fang Hsu
23:14 15 Mar 21
Crisp, clean and professional work. They made it easy for us to walk through the whole process. I cannot say enough good things about the install, Ron Gautreau, for his professionalism, knowledge and work ethics. Thanks
Ed White
21:34 17 Oct 20
This company-Hands down the best company we have ever used for a water heater. Sears warranty is horrible and a pain to use and the other companys tack on extra charges when they get to your house ie. (Lowes, home depot)Over the phone- they are honest and same day the came out.My technician Brad-He is a very hard worker, very professional and does super clean work. I have 1950's galvanized piping that is rotted out and he nailed it! I was unsure at first if it was even going to work, but he took his time and did it right. And came out looking clean👌This Company I Respect! our technician is a Veteran and the water heaters are American Made.Will will never use another company again!
John Gavar
23:50 29 Jun 20
Water Heaters Only was my choice because I had used them once years ago and had excellent customer service. I wanted a new unit installed so I relied on them again. Service was excellent . We are very happy with how our installation went including how nice and professional the serviceman was. We will spread the word 🙂
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